How Plaith works.
Four phases, in order. Fixed scope at each one. The diagnostic answers whether the next phase is worth it; the operate phase decides whether Plaith stays or hands over. The structure is the same whether the engagement is group finance, cost-to-serve, or something adapted from the library.
Each phase has a defined scope and a check-out at the end.
Diagnostic
Ten working days · fixed price · paid in advance
The engagement starts with a ten-day diagnostic. Plaith maps the work that falls between your entities, your ERPs and your teams, and costs the fix.
You get a written plan you can act on with Plaith, with someone else, or by yourself. There is no obligation at the end of the ten days. Half the value of the diagnostic is the clarity on what not to do.
Adaptation
Weeks, not months · priced on the agreed scope
The agreed fix is fitted to your ERPs, your data and your teams. Nothing is built against assumptions; everything maps to what is already running.
The library of systems Plaith maintains is the heavy lifting. Adaptation is what shapes a library system to your specific entity structure, data sources, and operational cadence.
Deployment
Live in your team's hands · documented · owned by you
The system goes live with your people trained on it. Runbooks, change procedures and escalation paths are written in plain English, not vendor jargon.
There is no lock-in. The code, the configuration, the data model and the keys are yours at delivery. If Plaith disappeared the morning after go-live, your team could keep the system running.
Operate
Monthly cadence · or hand it over
Plaith can run and improve the system each month: monitoring, tuning, adapter refresh, governance review, usage reporting to the executive team.
Or your team runs it themselves. The managed option is for leaders who would rather not stand up an in-house capability. Either way, the system stays alive and the business keeps compounding on it.
The rules the engagement runs on.
These apply across every Plaith engagement, every phase, every client. They exist so the shape of the work is predictable even before a diagnostic has started.
Fixed price, paid in advance
Every engagement has a scope and a price before it starts. No time-and-materials. Payment is 50% on purchase order, 50% on delivery of the agreed outcome.
Read-only data access during the diagnostic
The diagnostic needs sample exports, not production system access. Where adaptation requires access, it is scoped, time-boxed and logged. You see what Plaith sees.
Accounting judgement stays with your finance team
Plaith works on workflow and systems. Accounting, tax and audit judgement stay with your finance team and your advisers. Plaith does not touch the ledger.
One accountable team
The team you meet at Discovery is the same team at the executive read-out. No handoff to a delivery crew the buyer hasn't met, no account layer between you and the people doing the work.
The same hands, every engagement.
Eighteen years running digital operations for consumer brands including P&G and Coca-Cola, then a 62-person in-house digital team across six business units, 17 brands and three markets inside a regional conglomerate. The team is based in Dubai.
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