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Operational Systems Studio · Dubai, UAE

Where does your operation stand?

Fifteen questions across four areas: work between teams, systems and data, finance operations, and AI readiness. Scored out of 100 overall with a short read of each area. Takes about seven minutes.

Questions
15
Areas
4
Time
~7 min
Price
Free

Each answer is worth 0 to 3 points.

An area score is the points earned in that area divided by the points available in it, rendered as a percentage. The overall score is the same calculation across all four areas combined.

Three bands: Early (0 to 33%), In motion (34 to 66%), Mature (67 to 100%). Each band carries a short read of what the number means and what tends to pay back next.

Pick the option that matches where your operation sits right now. The scorecard is only useful if the answers are honest; it is not a quiz.

Work between teams.

How work moves when it leaves one team's hands and lands in another's: tracking, ownership, and what happens when the hand-off breaks.

When one team hands work to another in your business (sales to operations, operations to finance), how is the hand-off tracked?
What happens when a hand-off breaks (missing data, wrong format, wrong owner)?
From the moment an order is captured to the moment the invoice goes out, how many systems does it pass through?
Who in your business owns the quality of hand-offs between teams?

Systems and data.

Whether the ERPs, workflows and tooling your business runs on are owned, documented, and sitting on consistent data across the group.

For the ERPs and operational systems your business runs on, who owns the roadmap?
How documented are the key workflows your business runs on?
If the person who runs ERP X leaves tomorrow, how exposed are you?
How consistent is master data (customers, products, chart of accounts) across the companies and systems in your group?

Finance operations.

E-invoicing readiness, receivables and collections across companies, and how the monthly group pack gets built.

When UAE e-invoicing goes live on 1 January 2027, how clear is ownership of rejections across your entities?
Across your group, how do you see consolidated receivables ageing for a single customer that trades with multiple entities?
How is your monthly group P&L assembled?
From close to a shareable group pack, how long does it take?

AI readiness.

Whether the business has named an owner for AI, costed its top use cases, and set up the governance that any real deployment needs.

Is there a named AI lead or AI-literate owner in post?
Have specific AI use cases been costed end to end (build, data, change, ongoing run)?
What governance covers AI use in your business today?

Where should Plaith send your results?

One email with your overall score, each area and a short read of what the numbers mean. No marketing cadence attached.

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